Privacy Policy

Last updated: 13 May 2026

TinyMinds ("we", "us", "our") operates the website mytinyminds.co.uk. We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

TinyMinds is a UK-based childcare directory platform. Our contact email is hello@mytinyminds.co.uk. By using our website, you agree to this Privacy Policy.

2. Data We Collect

We collect the following personal data: name and email address when you register; listing details submitted by childcare providers; enquiry messages sent by parents; payment information processed securely via Stripe (we do not store card details); and usage data collected via cookies.

3. How We Use Your Data

We use your data to: operate and improve the TinyMinds platform; process payments and manage subscriptions; send transactional emails such as enquiry notifications and approval confirmations; comply with legal obligations; and prevent fraud and abuse.

4. Legal Basis for Processing

We process your data under the following legal bases: performance of a contract (to provide our services); legitimate interests (to improve our platform and prevent fraud); legal obligation (to comply with UK law); and consent (for marketing communications, where applicable).

5. Data Sharing

We do not sell your personal data. We share data only with trusted third-party processors including Stripe (payments), Resend (email delivery), Vercel (hosting), and Neon (database). All processors are bound by data processing agreements.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, your personal data is removed within 30 days. We may retain certain data longer where required by law.

7. Your Rights

Under UK GDPR, you have the right to: access your personal data; correct inaccurate data; request deletion of your data; object to processing; and data portability. To exercise these rights, contact us at hello@mytinyminds.co.uk.

8. Cookies

We use essential cookies to operate the platform and analytics cookies to understand usage. You can manage cookie preferences in your browser settings.

9. Children's Privacy

TinyMinds is a directory for childcare providers and is intended for use by adults only. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us immediately at hello@mytinyminds.co.uk.

10. Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit (HTTPS), secure database storage, and access controls.

11. Changes to This Policy

We may update this policy from time to time. We will notify registered users of material changes by email.

12. Contact & Complaints

For privacy queries, contact hello@mytinyminds.co.uk. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.